Critical Communication Capability Foundation Course

by | Jan 30, 2020 | Communication, Cybersecurity, Training | 0 comments

March 25-26, 2020

In person in Seattle, live-remote, or virtual.

With exam, $409

Without exam, $154


Privacy and security are merging. Big data, machine learning, and a growing body of legislation is driving this change. Each still have their own territories, certainly, but increasingly there is overlap and synergy.


The changing landscape of securing data is reaching out to include more departments, good communication skills have never been more important. Data protection, breach detection and response aren’t the only areas thinking of security issues. Public relations and boards of directors are also involved.


Today, security is everyone’s responsibility. And everyone has a part to play to prevent and recover from eventual breaches.


Last year, data breaches increased by 17%, returning us to a pattern of an “ever-increasing number of breaches and volume of records exposed.”


These breaches and exposure are not only an IT issue but a business nightmare. They are expensive — in loss of business, loss of reputation, and loss of trust. Recovering from a breach is not something only done by the IT department. It also doesn’t begin only after a breach. Preparation is critical.


Learn best practices for handling Critical Situation Communication


The content is completely unique and new — and very much needed in today’s digital enterprises. Participants will come away with new learning, an assessment of their organization’s critical communication capability, and many quick-win action items to put in place.


The normal retail for this course is just under $1,000 per person; but for this inaugural session, the price is $409 for the courseware and exam, or $154 per person without the exam.


Live session is 9AM-5PM Seattle time (UTC-8), but the sessions will be recorded and can be viewed as attendee’s schedules permit. Additionally, each attendee will receive a hardcopy or digital course pack.


Register here


More information:


The purpose of Critical Communication Capability®  (CCC) Foundation course is to provide business and IT professionals with a shared approach, a common language and best practice guidance for understanding and improving their capability to handle critical situation communications effectively. 


Upon completion of the course, candidates may sit the optional 60-minute, 40-question, multiple-choice CCC® Foundation examination leading to the CCC® Foundation Certificate. A score of 26 of 40 (65%) or better is required to pass.


The target audience for this course is business and IT leadership teams and individuals who contribute to critical communication. There are no specific prerequisites.


The content is completely unique and new — and very much needed in today’s digital enterprises. Participants will come away with new learning, an assessment of their organization’s critical communication capability, and many quick-win action items to put in place.


Download course overview


This course consists of 14 contact hours of study, exclusive of examination preparation (including review of sample examinations). It is available as self-directed learning (eLearning or digital courseware (protected PDF), with optional online exam with remote proctor) or as a traditional classroom or virtual instructor-led training delivery. The course can typically be completed over two days, with the examination at the end of the second day. 


At the end of this course, you should be able to: 

  • Describe why critical communication capability is needed
  • Describe the Critical Communication Capability® model, along with its key principles, concepts and models
  • Cite actions needed to create/update current critical communications plans, strategies and processes, e.g., infrastructure security
  • Identify key communications stakeholders for critical incidents
  • List ways to close critical communications capability gaps
  • Describe ways to improve social media channel capabilities
  • Describe critical communication preparedness resource needs


Course Outline 

Module 1: Why Critical Communication Capability®?
Module 2: Critical Communication Capability® overview
Module 3: Critical Communication Capability® self-assessment
Module 4: Critical Communication Capability® results areas
Module 5: Critical Communication Capability® phases
Module 6: Critical Communication Capability® resources


How to get started

Go to https://stronger.tech/critical-communication-capability-foundation-course/

Or contact us at +1-509-290-6598 or info@stronger.tech to learn more.

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