Citrix XenApp and XenDesktop 7.x Help Desk Support

Length: 2 days

Audience: This course is intended for help desk representatives support XenApp and XenDesktop 7.x users.


The Citrix XenApp and XenDesktop Help Desk Support course provides help desk representatives with the skills required to effectively troubleshoot and resolve user issues faster, prevent issues from reoccurring and use the proper consoles during troubleshooting to quickly determine the root cause of user issues within a XenApp or XenDesktop 7.x environment.
Students will leave class with the ability to troubleshoot user issues, including interpreting user needs, asking the proper questions to resolve common issues, and applying documentation practices when troubleshooting to ensure a smooth transition when escalation is necessary.



Classes

Price Start Day End Day Days Time
$2000.00 Jul 6th, 2017 Jul 7th, 2017 2 10:00am ET Register
$2000.00 Sep 7th, 2017 Sep 8th, 2017 2 10:00am ET Register