Administering Cisco Unified Contact Center Enterprise, Part 1

Length: 5 day

Audience: The target audience for this course is channel partners and field support personnel who are responsible for sales, implementation or administration of a Cisco Unified Contact Center and VRU implementation in customer enterprise networks, specifically individuals filling these roles. Day 1 and Day 2 support personnel. The secondary audience for this course is as follows: Managers overseeing UCCE deployments


Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1) is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution.



Classes

Price Start Day End Day Days Time
$4195.00 Oct 23rd, 2017 Oct 27th, 2017 5 9:00 AM MT Register
$4195.00 Sep 25th, 2017 Sep 29th, 2017 5 9:00 AM MT Register
$4195.00 Aug 28th, 2017 Sep 1st, 2017 5 9:00 AM MT Register
$4195.00 Jul 24th, 2017 Jul 28th, 2017 5 9:00 AM MT Register
$4195.00 Jun 26th, 2017 Jun 30th, 2017 5 9:00 AM MT Register